If your product is defective or damaged in transit, you may submit a return/exchange, within 30 days of delivery, for a full refund or equal valued exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards are ineligible for return. If you are returning an item because it is damaged or defective or you did not receive the product ordered, and we approve the return, we will provide a prepaid return label. We cannot accept returns for orders damaged or missing in transit via a mail forwarder.
All products must be returned unused, unopened (product seals), and in their original packaging otherwise we may not be able to accept them. Returns that are used, damaged or altered in any way are not eligible for return and may be sent back to the customer. If you have used a product and are not completely satisfied, please contact us and one of our specialists will work with you to find a product that is tailored to you. Product samples are not eligible for return.Returning Your Purchase
After reading through our above Return Policy, please send us an email by going to our Contact section at the bottom of the homepage. In your email, please state your name, whether the item is damaged/defective, as well as your order number. We will then provide you with further instructions as to how to ship back your purchase.
Return items must be postmarked within 30 days of the date the order was delivered to you, otherwise they may not be eligible for return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 10 business days.Refunds
Your refund will be credited to the original payment method or as a BD You credit. A 15% restocking fee may be applied.
All orders that have been sent to a destination within the US or Canada, will have their sales taxes refunded. Customs duties and sales taxes from orders placed outside of the US or Canada are non-refundable. These fees may be recovered by contacting your local customs bureau.
Please note that refunds can take up to 10 business days to show up on your account as a result of varying processing times of payment providers.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again. If funds are still not visible, contact your credit card company, as it may take some time before your refund is officially posted. The next step is to contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.Late Returns
All returns must be sent back within 30 days of delivery of your purchase.Gift Returns
If you have received an item from Body Details as a gift, it may be exchanged for store credit as long as the product is returned unused, unopened (product seals), and in its original packaging. Store credit will then be applied to your account toward future purchases.
Shipping Information (US)
*We offer FREE Standard Shipping on all U.S. merchandise orders $35 and over (excluding taxes and shipments to Alaska, Hawaii, Puerto Rico, and US Territories).
Shipping Costs & Delivery Times
Orders must be placed by 12pm EST to start processing on the same day, most orders will be shipped within 1-2 business days of receiving the order. Delivery times are based on orders placed between Monday – Friday.
If your order contains a hazmat item, it will ship ground (2-8 days total delivery time.)
International shipping costs will automatically be calculated based on the weight of your order. All international orders will be shipped through DHL. Unfortunately, we are not legally allowed to ship any hazmat (hazardous materials) internationally, which includes alcohol-based perfumes, nail polishes as well as aerosol cans (such as pressurized hair sprays and certain air fresheners). The customer is also responsible for any additional local taxes or fees levied upon delivery, by their local jurisdiction, for purchasing items outside their country.
Business Days & Holidays
All orders ship Monday – Friday, excluding federal holidays within the United States.
Packages do not ship from our distribution center on the following holidays (UPS orders only):
Tracking and order information will be sent via email when your order is ready to be shipped.
For more information or questions, please email email@example.com
This incredible formula contains peptides that were synthesized to mimic five growth factors. Each with its own unique ability to contribute to a more youthful appearance.
When collagen fibers deteriorate, peptides signal the fibroblasts to produce additional collagen. Neuropeptides, however, work differently. Within the skin, they diffuse the constant communication between the nerve and the muscle, inhibiting the contractions that can cause wrinkles to form.
Growth factors are bioactives that trigger responses and processes within the body. They are naturally occurring, and can stimulate cellular growth, proliferation, healing, and cellular differentiation. In the skin, growth factors are secreted by all of the cell types located in the epidermis and the dermis, including keratinocytes, fibroblasts, and melanocytes. The growth factors that the skin produces naturally are responsible for stimulating the biochemical pathways that enable the skin to heal and protect itself, as well as ensure that it is functioning optimally.
Apply twice daily to clean dry skin, morning and night. Place two pumps into palm of hand. Apply to the face and neck in an upward motion.
(sh-Oligopeptide-1, sh-Oligopeptide-2, sh-Polypeptide-1, sh-Polypeptide-9, sh-Polypeptide-11) These exclusive peptides were scientifically synthesized to mimic five innovative growth factors for smooth, supple skin. Each peptide targets a specific visible sign of aging in order to help restore youthful skin. Epidermal Growth Factor (EGF) promotes revitalization; Insulin-like Growth Factor (IGF-1) helps to smooth the skin; Acidic Fibroblast Growth Factor (AFGF) works to support cell turnover resulting in a more youthful appearance; Basic Fibroblast Growth Factor (BFGF) supports the improvement in the appearance of elasticity; and Vaso-Endothelial Growth Factor (VEGF) nourishes the skin.
(Inyline™ (Acetyl Hexapeptide-30, Arginine, Caprylyl Glycol, Argireline™ (Acetyl Hexapeptide-8) These neuropeptides were formulated to help smooth away the visible signs of aging. When combined, this unique complex supports the skin’s ability for resilience and vitality.
Vitamin B9 (Bacillus/Folic Acid Ferment Extract)
Also known as folate or folic acid, is a water-soluble vitamin that occurs naturally in fruits, dark leafy greens, and certain proteins. It is an integral part of the B vitamin family that nourishes and supports the skin.
Hyaluronic Acid (Sodium Hyaluronate)
Known for its ability to hold up to 1000 times its weight in water, hyaluronic acid is a humectant that draws moisture into the skin. Sodium Hyaluronate is the purest form of water soluble hyaluronic acid, and is easily absorbed to replenish skin’s hydration levels.
Glycerin is a plant derived humectant that works by balancing moisture levels, helping skin feel smoother and softer. It draws water to itself from the