If your product is defective or damaged in transit, you may submit a return/exchange, within 30 days of delivery, for a full refund or equal valued exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards are ineligible for return. If you are returning an item because it is damaged or defective or you did not receive the product ordered, and we approve the return, we will provide a prepaid return label. We cannot accept returns for orders damaged or missing in transit via a mail forwarder.
All products must be returned unused, unopened (product seals), and in their original packaging otherwise we may not be able to accept them. Returns that are used, damaged or altered in any way are not eligible for return and may be sent back to the customer. If you have used a product and are not completely satisfied, please contact us and one of our specialists will work with you to find a product that is tailored to you. Product samples are not eligible for return.Returning Your Purchase
After reading through our above Return Policy, please send us an email by going to our Contact section at the bottom of the homepage. In your email, please state your name, whether the item is damaged/defective, as well as your order number. We will then provide you with further instructions as to how to ship back your purchase.
Return items must be postmarked within 30 days of the date the order was delivered to you, otherwise they may not be eligible for return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 10 business days.Refunds
Your refund will be credited to the original payment method or as a BD You credit. A 15% restocking fee may be applied.
All orders that have been sent to a destination within the US or Canada, will have their sales taxes refunded. Customs duties and sales taxes from orders placed outside of the US or Canada are non-refundable. These fees may be recovered by contacting your local customs bureau.
Please note that refunds can take up to 10 business days to show up on your account as a result of varying processing times of payment providers.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again. If funds are still not visible, contact your credit card company, as it may take some time before your refund is officially posted. The next step is to contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.Late Returns
All returns must be sent back within 30 days of delivery of your purchase.Gift Returns
If you have received an item from Body Details as a gift, it may be exchanged for store credit as long as the product is returned unused, unopened (product seals), and in its original packaging. Store credit will then be applied to your account toward future purchases.
Shipping Information (US)
*We offer FREE Standard Shipping on all U.S. merchandise orders $35 and over (excluding taxes and shipments to Alaska, Hawaii, Puerto Rico, and US Territories).
Shipping Costs & Delivery Times
Orders must be placed by 12pm EST to start processing on the same day, most orders will be shipped within 1-2 business days of receiving the order. Delivery times are based on orders placed between Monday – Friday.
If your order contains a hazmat item, it will ship ground (2-8 days total delivery time.)
International shipping costs will automatically be calculated based on the weight of your order. All international orders will be shipped through DHL. Unfortunately, we are not legally allowed to ship any hazmat (hazardous materials) internationally, which includes alcohol-based perfumes, nail polishes as well as aerosol cans (such as pressurized hair sprays and certain air fresheners). The customer is also responsible for any additional local taxes or fees levied upon delivery, by their local jurisdiction, for purchasing items outside their country.
Business Days & Holidays
All orders ship Monday – Friday, excluding federal holidays within the United States.
Packages do not ship from our distribution center on the following holidays (UPS orders only):
Tracking and order information will be sent via email when your order is ready to be shipped.
For more information or questions, please email email@example.com
In one minute or less, the look of facial contours are sculpted to perfection. Upon application, purified minerals act instantaneously, forming an invisible film over puffiness, sagging, and fine lines. As this miraculous formula dries, it targets these areas with a tightening effect. The result is a smooth, youthful, and flawless appearance.
Minerals derived from refined and purified clay form an invisible film that tightens the look and feel of skin as it dries. A blend of peptides and antioxidants work proactively to help diminish the visible effects of aging.
Apply a very small amount to clean skin with fingertips and smooth over wrinkles on forehead, around eyes and under eye bags, or any other areas. Remain expressionless, do not rub and allow to dry thoroughly.
Magnesium Aluminum Silicate
Magnesium Aluminum Silicate is a naturally occurring mineral created from purified and refined clay, that tightens and smooths the appearance of undereye puffiness, sagging, and fine lines.
(Acetyl Hexapeptide-8, Pentapeptide-18, Dipeptide Diaminobutyroyl Benzylamide Diacetate, Acetyl Octapeptide-3, Palmitoyl Tripeptide-1, Palmitoyl Tripeptide-7) . This Peptide Complex works to smooth away the look of fine lines and wrinkles over time.
Stem Cell Complex
(Euterpe Oleracea (Acai) Fruit Extract, Perilla Frutescens (Chinese Basil) Extract). Native to the Amazon Rainforest, the Acai Palm Tree is renowned for its ability to thrive in harsh conditions. The Chinese Basil Plant is rich in Omega-3 and Rosmarinic Acid, which is known for its ability to plump up tired skin. The white oak tree is capable of living in altitudes above 4,000 ft. Its stem cells are utilized for their calming and soothing properties. These 3 botanically-derived antioxidants help to defend from oxidative stress by effectively disarming free radicals
Chondrus Crispus (Seaweed) Extract
Also known as Irish Sea Moss, Chondrus Crispus contains a hydrating, nutrient rich blend of vitamins and trace minerals such as sulfur, iodine, calcium, magnesium, and selenium.